PRIVACY POLICY

Last updated: 17 February 2026

🌐 Website: https://bookinghelp.stalovianumfoundation.org/

This Privacy Policy explains how Booking Help ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our website at bookinghelp.stalovianumfoundation.org and any related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. Information We Collect

We collect different types of information in order to provide and improve our Services. The information we collect falls into the following categories:

Personal information you provide to us: When you create an account, make a booking, subscribe to updates, or contact us, you may provide information such as your name, email address, phone number, billing details, passport or ID information, and travel preferences.
Booking and itinerary details: Information related to your flights and travel, including destinations, dates, times, seat preferences, special assistance requests, and loyalty or membership numbers.
Usage and device information: Technical data about how you access and use the Services, including IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, and time spent on pages.
Cookie and tracking data: Information collected through cookies, pixels, and similar technologies to remember your preferences, understand how you interact with the website, and improve performance.
Communications: Records of your communications with us, such as emails, chat messages, support tickets, and feedback.
Third-party data: Information we may receive from partners such as payment processors, analytics providers, marketing platforms, or airlines and travel partners, as permitted by law.

2. How We Use Information

We use the information we collect for the following purposes, and only where we have a legal basis to do so:

To operate, maintain, and provide the Services, including processing and managing flight bookings and related travel services.
To confirm your bookings, send itineraries, updates, and important service notifications related to your travel.
To communicate with you about your account, respond to your inquiries, and provide customer support.
To personalize your experience, such as remembering your preferences and showing relevant offers or destinations.
To process payments, detect and prevent fraud, and ensure the security of our Services.
To analyze usage trends, monitor performance, and improve the functionality and design of the website.
To send you marketing and promotional communications where permitted by law, and where required, with your consent. You may opt out at any time.
To comply with legal obligations, resolve disputes, and enforce our terms and policies.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to provide, secure, and improve our Services. Cookies are small text files stored on your device when you visit our website.

Essential cookies: Required for the website to function properly, such as keeping you logged in or enabling secure payment processing.
Performance and analytics cookies: Help us understand how visitors use the website so we can improve functionality and user experience.
Preference cookies: Remember choices such as language, currency, and previously viewed routes.
Marketing cookies: Used to deliver relevant advertisements and measure the effectiveness of marketing campaigns.

You can control cookies through your browser settings and, where applicable, through our cookie banner or preference center. If you disable certain cookies, some features of the Services may not function as intended.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Airlines and travel partners: To complete your bookings and provide the travel services you request.
Service providers: With third-party vendors who perform services on our behalf, such as payment processing, customer support, analytics, hosting, email delivery, and marketing support.
Business transfers: In connection with a merger, acquisition, financing, or sale of all or part of our business, where your information may be transferred as part of the transaction.
Legal and safety: Where we are required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of FlightAirline, our users, or others.
With your consent: When you direct us to share information or otherwise consent to the sharing.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements. When we no longer need to process your information, we will either delete it or anonymize it in accordance with applicable laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which can include:

The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your information in certain circumstances.
The right to object to or restrict certain processing activities.
The right to withdraw consent where processing is based on your consent.
The right to data portability, where applicable.
The right to lodge a complaint with a supervisory or data protection authority.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below. We may need to verify your identity before fulfilling certain requests.

8. International Data Transfers

Because we operate internationally and work with global service providers and travel partners, your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your jurisdiction.

9. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16 without appropriate parental or guardian consent. If we become aware that we have collected personal information from a child contrary to this policy, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.